Hotel Transfer & Booking Platform

Fill every seat.
Automate the rest.

Smartbus replaces phone calls, Excel sheets, and manual vouchers with a complete digital operation — from online booking straight through to driver check-in.

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Business Impact

What changes when your
operation runs on Smartbus

Hotels, bus operators, and passengers all gain something concrete — less manual work, more revenue, better service.

Bus Operators
3×
faster boarding per route

Turn your fleet into a fully-booked operation

  • Seat occupancy visible in real time — every route, every day
  • Online pre-booking fills buses before departure
  • No more empty seats from last-minute no-shows
  • Driver receives the full passenger manifest automatically
  • Live GPS tracking per route shared to hotel staff
  • Revenue per route visible instantly — no manual tallying
Hotel Partners
80%
reduction in front-desk transfer calls

Your guests book themselves. Your staff focus on service.

  • Branded public booking portal — your hotel, your URL
  • Instant hotel service lists per departure with passenger names and counts
  • Staff PIN portal with hotel-scoped access, no shared admin logins
  • PDF voucher issued automatically on every confirmed booking
  • Automatic transfer movement logs with accounting-ready exports
  • Revenue reports per hotel, per period, per service type
  • Upsell unsold seats to guests already staying with you
  • Manage all your properties from one admin dashboard
Passengers
24/7
booking from any device

Guests served faster, with zero front-desk dependency

  • Book from phone or tablet any time — no waiting at reception
  • Email OTP confirmation protects payment — no unverified charges
  • PDF voucher arrives by email within seconds of payment
  • Change pickup point after booking — no calls needed
  • Cancel within the policy window and see refund status instantly
  • All booking details accessible via one support reference code
∞
Buses per tenant
∞
Drivers & staff
∞
Hotels supported
4
Service types
4
User portals
7
Day free trial
Service Types

One platform,
four transfer categories

City transfers, excursions, cruises, and custom routes — each with its own pricing model, voucher structure, and booking rules.

City Transfer

Hotel-based round-trip transfers between hotel and city destinations. Pricing by passenger mix — adults, children, and infants each handled separately.

  • Round-trip outbound + return voucher
  • Hotel-scoped pricing tiers
  • All passenger types (adult, child, infant)
  • Driver manifest with live check-in

Excursion

Day-trip excursions with hotel pickup and return from the excursion destination. Round-trip pricing includes both legs as a single booking.

  • Hotel + excursion destination pricing
  • Outbound + return route pair
  • Group and individual capacity management
  • OTP-secured guest self-booking

Cruises

Cruise port transfers connecting hotels to embarkation points and back. Priced by hotel and cruise berth with outbound and return legs.

  • Hotel + cruise point pricing
  • Port-specific route management
  • Round-trip two-leg voucher
  • Real-time seat availability

Special / Custom

Point A to point B only — one-way, no return. Each direction is a distinct route with its own pricing row. Ideal for airport runs and bespoke transfers.

  • One-way only, no return leg
  • Distinct reverse-direction pricing
  • Single-leg voucher structure
  • Flexible pickup and dropoff points
Guest Experience

A booking portal
guests actually use

Each hotel gets its own branded URL. Guests browse, book, pay by card, and receive a PDF voucher — no app install required.

🔒smartbus.gr/your-hotel
Grand Hotel
Online Booking
Book your transfers easily and securely online
See all routes →
Select a service category
City Transfer
Excursion
Cruises
Airport
Port
On demand
Voucher
FAQ
Core Capabilities

Built for the full
transfer lifecycle

Every feature ships as a genuine, production-ready module — nothing aspirational.

Multi-Type Bookings

City transfers, excursions, cruises, and point-to-point — each with distinct round-trip and one-way pricing.

Email OTP Verification

Every self-service booking requires email OTP confirmation before a payment order is created — guests verify once per booking, no unverified charges possible.

Viva Payments

Direct payment processing via Viva Wallet with idempotency-safe retry and webhook verification.

Voucher Management

Create, track, and issue digital vouchers for round-trip and point-to-point transfers with PDF export.

Live MapLibre Maps

Real-time vehicle tracking using MapLibre GL 5 — routes, driver locations, and stops visualised live.

Driver Check-In

On-vehicle passenger verification with boarding status — driver app reads the route manifest in real time.

PDF Generation

Automatic voucher and report PDFs via PDFKit — sent by email and available for manual download.

Real-Time Sync

Socket.io 4 push events across all portals — booking updates, route changes, and check-in state propagate instantly.

Four Operating Portals

A dedicated interface
for every role

Each portal is scoped, authenticated, and purpose-built — no shared screens, no confusion.

Admin

Operations Dashboard

Full control over catalog, routes, pricing, vouchers, reports, and platform settings across all hotels.

  • Route & catalog management
  • Voucher lifecycle control
  • Audit log on all operations
  • Booking hold and payment oversight
Hotel

Hotel PIN Portal

PIN-secured hotel-scoped access — staff can manage their own vouchers, pricing, and reports without admin rights.

  • Hotel-scoped booking views
  • Voucher issue and void
  • Local pricing configuration
  • Revenue and occupancy reports
Guest

Self-Service Booking

Guests book, pay, view their itinerary, change pickup points, and cancel — all without calling the desk.

  • Email OTP verification before payment
  • Viva Wallet checkout
  • Pickup point adjustment
  • Email confirmation & PDF voucher on every booking
Driver

Route Execution App

Drivers see their assigned routes, verify passengers on boarding, and report trip status — on any device.

  • Daily route manifest
  • Passenger check-in scan
  • Live map with stops
  • Trip status reporting
Real Results

What Smartbus operators
see from day one

No aspirational numbers — these are the operational shifts that come from replacing manual processes with a complete digital system. Designed and built by bcoders.gr.

80%

Less admin time per booking

No Excel sheets, no handwritten manifests, no manual voucher printing. The system issues, tracks, and archives every booking automatically from the moment payment is confirmed.

3×

Faster passenger boarding

The driver app pre-loads the full route manifest. Boarding is a tap, not a clipboard check. Passengers who booked online are already listed with their pickup point and seat count.

0

Empty seats from lost bookings

Real-time occupancy data lets hotel staff and admins see available capacity and push last-minute offers. Every unsold seat is visible — no route leaves half-empty by accident.

100%

Digital vouchers, every booking

Every confirmed booking automatically generates a PDF voucher and delivers it by email. No printing, no manual dispatch, no missing vouchers on departure day.

∞

Scale without adding headcount

Handle 10 bookings or 10,000 with the same team. Automation absorbs the volume — more hotels, more routes, more passengers — without proportional staff growth.

1

Platform for the whole operation

Admin, hotel staff, guests, and drivers each have their own portal. One system covers the full transfer lifecycle — no separate tools, no data gaps between teams.

Try Smartbus
free for 7 days.

Full access, all portals, demo data loaded — no credit card, no commitment.

Application crafted by bcoders logo
1

Demo environment setup

We provision a test hotel with sample routes, pricing tiers, and vouchers pre-loaded.

2

Access all four portals

Admin, hotel, guest, and driver interfaces all available with live data from day one.

3

Run a real end-to-end flow

Book → email OTP → Viva pay → PDF voucher by email → driver check-in. The full loop works.

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